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Is parquet flooring the right choice for you? Here are 6 undeniable reasons why it is!
Community Content

Is parquet flooring the right choice for you? Here are 6 undeniable reasons why it is!

More and more local homeowners are discovering the versatility and beauty that parquet flooring can bring to their homes. For years, tiles have dominated the local home decor industry because of their durability and affordability. However, parquet flooring has come a long way in recent years and today it easily competes with tiles in terms of quality and price. If you’re considering parquet flooring but aren’t sure whether it’s the right option for you, then it’s time to have a chat with Chris Parquet Installation. With over XX years of experience in the flooring trade, and 100s of satisfied customers, CPI have a reputation for reliability and quality service for any type of wooden flooring installation. They can provide you with in-depth advice on a wide range of wooden flooring and wall options— including solid wood, patio decking, wall panels, cork flooring, and laminate—that suit all tastes and budgets. The benefits of parquet flooring over tiles Here are six undeniable reasons why parquet and wooden flooring are a fabulous décor option for any home in Malta and Gozo. Affordability In the past, parquet and solid wood flooring were considered something of a luxury item that only few could afford. Today, parquet solutions come in a great range of options that cater to all budgets. This means parquet easily competes with most tile options in terms of affordability. It is also typically cheaper to install parquet flooring than laying tiles. This makes parquet a truly affordable option to bring greater character to your home. You may be surprised to take a look at a typical quote for a 30sqm room, and how parquet compares to fairly standard tiles: Easy installation Unlike tile laying, parquet flooring can be installed very quickly with minimal disruption to your household. Most wooden flooring makes use of a tongue or groove system, which means individual pieces can be slotted and glued into place at a fast pace. While tile laying creates a fair amount of dust and harmful particles in the air, which is difficult to clean up afterwards, parquet installation is very clean and leaves behind next to no mess. An average sized room will only take a few hours to complete, meaning you can transform your room or roof within a day, wipe it down, and enjoy your brand-new wooden flooring immediately. Warmer feeling Tiles can be particularly cold underfoot, especially during the winter months. Unless you are ready to invest in underfloor heating, tiles can make a house feel cold and uninviting. Parquet, on the other hand, retains a comfortable and welcoming mood in any room, whatever the season. It’s an especially great option for families with young children who can easily catch a chill from ice-cold tiles in the colder seasons or when the air conditioning is on full blast in the summer. A more natural look Modern tiles can often look rather sterile and characterless. The warmth and variation of design found in parquet makes it a more appealing flooring option that gives off a natural, authentic look. Today, parquet comes in many grades, colours, and finishes, making it easy to find the perfect match to suit any style of space. Durability & Versatility One of the big advantages of tiles is their durability. However, parquet flooring options have vastly improved in recent years. This means they are much more durable and easier to maintain, ensuring they will look great for many years to come. Furthermore, thanks to innovative manufacturing techniques that have increased the durability of parquet materials, parquet and wooden decking can easily be installed in rooms and spaces that are prone to get wet, such as bathrooms and pool areas. This makes parquet a truly versatile flooring option that is suitable in any room. Better sound insulation Parquet flooring absorbs sound and impact noises much more effectively than tiles. This means parquet can act as an extra layer of sound insulation, reducing reverberations and walking sounds around your home. All in all, you can look forward to a cosier, more peaceful home that radiates with an authentic, natural charm. Whether you wish to install parquet in your new home or are looking to refurbish a room, parquet is an affordable option that offers beauty, warmth, and versatility. Contact Christ Parquet Installations on +356 9945 9233 or follow them on Facebook to discuss your next parquet project.
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The Trader's Handbook

The Importance Of Customer Reviews & How To Get More

Unlike other business directories, Check Your Traders champions genuine customer feedback and reviews. That’s because we want to create greater accountability within the local trades market and help the professionals gain the praise and exposure they deserve. Here’s everything you need to know about the importance of reviews to your business on Check Your Traders. Further below, we even share our top tips to help you receive more reviews from your satisfied clients. How Customer Reviews Benefit Your Business Benefit from a higher ranking Reviews directly improve your ranking on the Check Your Traders platform. The more genuine customer reviews and ratings you receive, the higher you’ll rank in our search results. This ensures that when consumers are searching for your service in our directory, your business profile will be among the first to pop up, which makes it more likely for potential clients to reach out to enquire about your services. That’s why it’s absolutely essential that you always invite customers to leave you a review of your work when you complete a job. Furthermore, unlike social media where anyone can post anything, making it difficult for customers to know who to trust, at Check Your Traders we check each and every review to ensure it’s genuine. This ensures no one is posting fake reviews to gain unfair advantage in the rankings. Reviews improve transparency To improve transparency for all consumers, our profile ranking system is not limited to positive reviews. It takes into consideration all your accumulated reviews, including any negative ones. This essentially means that if a business were to have the greatest number of reviews, but they were all negative, it would still rank first within its trades category. But this is far from good news! This system is designed to point consumers in the right direction so they can steer well clear of badly rated businesses in favour of the tradespeople who have received the most positive reviews. Gain a unique insight into your customers Ever wanted to know what your customers really think about your workmanship and service? By analysing the reviews left by your customers, you can better understand how you’re delivering on overall customer satisfaction. This is a great way to find out what you’ve been doing right and to check whether you can be improving on any aspects of your business to boost your ratings sooner rather than later. Enjoy better visibility on our platform Finally, there’s one additional and highly advantageous benefit to getting more frequent reviews for your business on Check Your Traders. That’s because the most recent reviews are always featured prominently on our homepage. This ensures your business will enjoy extra visibility on our website at no extra cost. So, if you receive regular reviews from clients, you’re more likely to feature on our homepage for longer and catch the eye of more potential clients. 3 Top Tips To Get More Reviews Not sure how to get more reviews on your Check Your Traders profile? Here’s are 3 easy steps for you to encourage more clients to leave you positive feedback on your profile today: 1 – Hand out business cards At Check Your Traders we can provide you with a range of marketing materials to help your business look more legit and professional. This includes designing business cards with your hard-earned Check Your Traders badge to show clients that you are one of Malta’s verified tradespeople. Along with your general contact details, your business card will also feature your official Check Your Traders profile link. This is an effective tool to point clients in the right direction should they wish to find out more about you online. It’s also the easiest way to share your Check Your Traders profile link with a client in person. It sure beats scribbling down online addresses on bits of paper or having clients rely on their memory. After completing a job, feel free to hand your client a card and invite them to leave a review on your profile. If the job went well, they’ll usually be more than happy to write a positive review. What’s more, clients can easily pass your business card on to friends should they wish to recommend your services. If you’re interested in getting your official Check Your Traders business card, then get in touch with our Support Team today. 2 – Send a thank you message Sending a thank you email or message to a client is a great way to show your appreciation for their custom. It also comes with several benefits for your business. It helps strengthen your relationship with customers which can lead to return business, it builds a lasting positive image for your brand, and furthermore it encourages clients to praise your business through social media, word of mouth, or an online review. So, after finishing a project, why not send your clients a positive message to show your appreciation. Before you sign off, you can invite them to leave you a review and express how their feedback goes a long way in helping you improve your business and customer service. Be sure to include a direct link to your Check Your Trader profile. That crucial review will be just one click away! 3 – Share you profile on the socials Just because you’re new to Check Your Traders, doesn’t mean you’re new to the industry. You may already have tons of satisfied customers to your name, all of whom may be willing to leave you a review and recommend your services. That’s why it’s always a great idea to re-share your Check Your Trader profile on your social media profiles from time to time. You can even leave a short invite for people to leave you a review. Not only is this a great way to promote your services and emphasise your verified status in the market, but it will likely catch the attention of previous customers who may want to leave you a thank you for a job well done in the past.
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The Trader's Handbook

Improve Your Telephone Etiquette In 6 Easy Steps

While texting, email, and social media continue to be the most popular forms of communication nowadays, many people still prefer a direct phone conversation with their tradesperson before hiring them for the job. That’s because a simple phone call can reveal a lot about your professionality and the type of customer experience your clients can expect to receive. This essentially means poor telephone etiquette can cost you clients. No matter how great you are at your job, if a client feels you are rude or unhelpful over the phone, it’s very unlikely that you will win them back. The good news is that it’s really easy to make clients feel they can trust you over the phone. Discover our 6 top tips to improve your telephone etiquette and deliver a positive customer experience on every call. 1.    Answer calls in a quiet area As a tradesperson, you will more than likely need to answer client calls while you’re out on the job. This may mean a call may crop up while you’re on a busy worksite with lots of background noise around you. As much as possible, only answer calls when you can speak in a quiet space. If necessary, head to your car or van, or move into a private room. This will ensure you won’t need to shout over the noise in order for the client to hear what you’re saying. Ultimately, you want the client to feel as if they are dealing with a professional who is dedicating their full attention to their call as soon as you pick up. 2.    Introduce yourself and your business Any phone call you receive on your business line could be a potential lead. That’s why it’s always a good idea to answer calls by introducing yourself first. This will ensure the caller knows exactly who they are dealing with, which will put them at ease. Rather than answering with a question – “Hello, who is this?”- take charge of the conversation by introducing your name, business, and asking how you can be of assistance: “Hello, this is John from Check Your Traders. How can I help you?” This will establish a professional tone from the very start of the call. 3.    Clarify who is calling you Always clarify who you are speaking to. It may be a small detail, but research shows that we experience a positive reaction when businesses use our name. That’s because we are drawn to the sound of our names. It also helps humanise the phone call. As a tradesperson and business owner, this is an important step that will work in your benefit because it creates a more personal interaction between yourself and the client. A simple gesture like using a client’s name may mean they’ll be more inclined to hire you for the job over a competitor who may sound cold or uninterested. Furthermore, by establishing the name of the client at the beginning of the call, you can sidestep the awkward situation of having to ask for a name at the end of the call or, worse still, at a later date should you have to call them back with additional details. 4.    Use a pleasant and friendly voice When you are dealing with a client face-to-face, they can learn a lot about you from your posture, the expression on your face, and many other non-verbal cues. Over the phone, you need to rely on your voice to sell yourself and instil client trust. That why it’s essential to develop a friendly and welcoming telephone voice that sounds confident and in control. Don’t talk down to the ground or into your chest, as this may make your voice sound mumbled and unclear. Sometimes it’s important to add a little brightness to your voice because a neutral tone may make you sound uninterested or bored. A top tip is to speak with a smile on your face. This will automatically lend a friendlier tone and clarity to your speech that will help the client warm to you. 5.    Listen and take notes As a professional tradesperson, it’s highly recommended that you carry a notebook with you at all times. When a client calls, be ready to listen attentively to what they are saying and write down notes. Firstly, this is beneficial for you, as it will help you remember details following the call. This is especially handy when you have several clients with different jobs to follow up on. Secondly, you don’t ever want the client to be reminding you of what you should and shouldn’t be doing for their projects. This will frustrate clients and force them to lose trust in you. Having notes at hand will make it easier for you to fulfil their requests to the letter. 6.    Establish next steps with the client Before ending the call, reiterate any points discussed with the client. This will ensure you’re both on the same page and that you have all the information you need to follow up on their inquiry or request. Also, if you’re serious about turning your leads into closed deals, then it’s also important to establish next steps. Whether it’s setting up an on-site consultation or sending over a quotation, clarify any contact details and follow-up appointments while you have the client on the line. Should you need to follow up with a client via another call, be sure to clarify the best time to call them. This will make it easier for you to reach the client at a time convenient for them, which is a gesture they’ll appreciate.
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Community Content

How To Make A Complaint About A Tradesperson

There are no guarantees when you’re hiring a tradesperson for your jobs. Sometimes, even after you’ve done your homework to ensure a tradesman is vetted and even if they’ve come with a glowing review from a trusted friend, you may find you’re dissatisfied with the work provided. While these situations can be incredibly frustrating, it’s important to remember there are official procedures in place in Malta that are designed to help you as a consumer. So, if you’re unhappy with any work or services carried out in your home, you can follow the following steps to better protect yourself and resolve the issue: Use a verified tradesperson listed on Check Your Traders The best way to avoid an unprofessional tradesman from the start is to hire a verified tradesperson listed on our platform. That’s because we carry out a thorough verification process on each of our traders to ensure they offer quality service, fair pricing, and excellent workmanship. You can even read through the genuine reviews and ratings left by past customers to get a better insight into which tradesman is right for your job. All this information will help you hire a genuine professional and enjoy a smooth process from beginning to end. Protect yourself by being prepared At the start of any project with a tradesman, be sure to have all agreements in writing. This will ensure you have all the important information – such as sales contracts, costs, timelines, promise of works to be completed – in hand should you ever need to lodge a complaint down the line. It’s also a good idea to keep photographic evidence of works, especially if you are concerned about how they’re progressing. If anything looks suspicious or not up to scratch, a simple photograph is the best way to record these problems. Such photographs will come in useful should you need to provide evidence to an outside organisation to settle a dispute. Approach the tradesperson directly In case of a dispute with a tradesperson, it’s always recommended to first speak to them directly before escalating the issue further. Express your grievances as calmly as possible and request that they rectify the situation. Here, you can also rely on your saved documentation and photographs to clarify any issues. If you are dealing with a truly professional tradesperson, they should recognise that their reputation is everything. An unsatisfied customer is bad news for a tradesperson as it will more than likely affect their business negatively. So, you may find they’ll be willing to find a solution to the situation as quickly as possible. Provide the tradesperson with an opportunity to resolve issue Following a verbal complaint, the tradesperson is usually allowed a reasonable amount of time to resolve the issue. Should the tradesperson not comply within a few weeks, then you should submit a formal complaint in writing which details the exact specifications of the task in question, your grievances with the works, and how you feel the issue should be reasonably and satisfactorily resolved. Written complaints should be sent via registered mail to the tradesperson’s official business address. Ideally post the complaint as a signed for delivery letter, which will let you know your mail has been safely received. Alternatively, you can send complaints to the tradesperson’s business email address. Check if your email provider offers the option to use a send/receipt notification. This will notify you when the trader opens the email, providing you with proof that they’ve seen the complaint. Keep in mind that any written complaints must be sent within two months from when you first realised there was issue with works or services. Lodge an official complaint with the MCCAA If you find that the tradesperson is ignoring your complaints or is unwilling to resolve the issue, then it’s time to escalate the situation. Locally, consumer complaints can be filed with the Malta Competition and Consumer Affairs Authority (MCCAA) which was set up to safeguard consumers’ interests and promote sound business standards in the local market. There are various ways to lodge a complaint with the MCCAA: Visit the MCCAA in person – You can submit your written complaint in person at one of the MCCAA’s offices in Blata l-Bajda, Valletta, or in Xewkija, Gozo. By mail – You can send your written complaint to the Director, Complaints and Conciliation Directorate, Malta Competition and Consumer Affairs Authority, Mizzi House, National Road, Blata l-Bajda, HMR 9010. Email – You can send an email complaint to consumer.rights@mccaa.org.mt Online – You can even lodge a complaint via the MCCAA’s Online Form To ensure you don’t experience any delays in the process, you should include the following documents and information along with your complaint: Details of the case; Copies of all relevant documentation, such as copies of receipts, sales contract, and guarantees; Your I.D. Number; Your address and contact numbers; The trader’s details and contact numbers. You must also make a statement in your email/letter giving consent to the MCCAA to divulge your details to the trader/entity involved in your case following the Data Protection Act. Next steps Once the MCCAA has received and evaluated your complaint, you’ll be appointed an official complaints officer to oversee your case with your tradesperson. The officer will do all they can to reach an amicable resolution between yourself and the tradesperson. However, should no agreements with the trader be reached within 10 working days, the officer will guide you on the options available to you going forward, including how to take your case to the Consumer Claims Tribunal. Leaving a review on Check Your Traders Should you ever have a bad experience with a local tradesperson, you can really help your fellow consumers by leaving a review on Check Your Traders. Both your positive and negative feedback will provide other consumers with insight into your experience, allowing them to make more informed decisions about who they hire to carry out their jobs. Should we see that a tradesperson listed on our site is not abiding by our standards, we will even remove their listing from our platform. With your help and through your reviews, we can help create a better system of accountability in Malta, ensuring that the professionals are lauded for their quality work and excellent customer service, while the amateurs are flagged for their unprofessionalism. CONTACT DETAILS Malta Competition and Consumer Affairs Authority (MCCAA) Phone: +356 2395 2000 Email: info@mcca.org.mt The Check Your Traders complaints team Phone: +356 2152 2202 Email: support@checkyourtraders.com
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Community Content

4 Ways To Improve Your Home With JCR’s Quality Products

Are you a new homeowner doing up your first house? Or are you a keen DIYer looking to carry out your next home improvement project? Whatever your situation, you can never be too careful in choosing the right products for your home. By sourcing the best materials from the start, you can rest assured you’ll save on headaches, repairs, and unnecessary costs down the road. If you’re looking for great quality products for your home, then it’s time to head to JCR Imports in Birkirkara. Founded back in 1982, JCR has built a reputation for stocking high quality home improvement products and materials at super competitive prices. Today, JCR represents many leading brands, including Edilchimica, La Matassina Technology, Siciliana Gessi, Novaglass, and Licata. What’s more, a visit to JCR also means you’ll get expert advice from their friendly team, who can guide you on the best supplies and solutions for your home. Here are four ways how JCR can help dramatically improve your home inside and out. 1. Find your perfect tiles for every room & space JCR stocks a wide range of quality tiles. They have a great selection of designs and finishes that will suit all kinds of rooms and spaces, from floors, bathrooms, kitchens, and even outdoors areas like terraces and balconies. Whether you’re after a classic look or an ultra-modern finish, you can rest assured that the tile of your choice is highly durable, long-lasting, and offers a luxurious look. Plus, if you’re hoping to do a DIY job, you can also pick up excellent quality tile adhesives and spacers. The JCR team will be able to guide you on all the best products they have in store to lay your tiles with ease. 2. Make sure your home is watertight & protected against the rain Despite the relatively low levels of rainfall that Malta experiences, rain damage continues to be a major headache for Maltese homeowners. Every winter, many new- and old-build houses continue to experience water leaks through their roofs and walls. This causes costly damage to paint, gypsum soffits, and can even accelerate growth of harmful mould around the house. That’s why it pays to invest in quality waterproofing products that will help protect your house from heavy rain. JCR stocks a variety of durable waterproofing solutions, including liquid membrane, bitumen rolls, and geo textiles, that will solve any leakage problems and ensure maximum protection of your home. 3. Keep your home looking cleaner & fresher with good quality paint When trying to save costs on home decor projects, many homeowners tend to opt for cheap quality paint, thinking it’ll be just as good as any other paint. But cheap paint is rarely a good idea. It won’t cover surfaces properly and will not last as long, meaning you’ll end up having to redo your walls in a few years’ time, costing you more in the long run. Good quality, extra-breathable wall paint is a great investment for your home. Its finish will ensure your home feels cleaner and the colour will keep its lustre for much longer. Good quality paint will also help hide fingerprints and smudges, great for if you have young kids running around the house. JCR’s expert team can help you select the right paint for your requirements. They offer a great range of paints, colours, and finishes for all wall surfaces and for all budgets. 4. Prevent costly repairs with high-quality plumbing products When it comes to the plumbing of your home, you want to make sure you’re using quality products. A fault or failure down the line can result in lots of disruption in your home and very costly repairs. Good quality plumbing products are built to higher manufacturing standards, meaning they are more durable and less prone to damage. JCR specialises in a great selection of quality plumbing products, including shower channels, syphoned gullies, electro-weld gratings, and gratings. By installing durable products form the get-go, you’ll save on repairs and repeat work in the future. Explore JCR Imports’ full range of products and home improvement solutions on www.jcrimports.com.mt. You can also reach out to the team for advice by dropping them a line at info@jcrimports.com.mt or giving them a call on +356 2144 2466.
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Community Content

Looking for the best quality tool brands in Malta? C&C Technik have you covered.

Whether you’re a professional tradesperson or a DIY enthusiast, having the right tools at hand is always half the battle. When you’re in the middle of a home improvement job, the last thing you need is for your tools to fail on you or let you down. Not only is this incredibly frustrating and time wasting, but it will also harm your reputation as a tradesman.  That’s why it’s important to choose your tools well. So, if you’re looking for expert advice and the best tool brands for your work, you need not look further than C&C Technik. Here are three top reasons why you must check out this leading local supplier of power tools, hand tools, machinery, and industrial consumables. 1. An unrivalled reputation backed by world-leading brands When a company has been around for over three decades, it’s safe to say they know a thing or two about the industry they operate in. Established by founder Pio Vella over 30 years ago, C&C Technik has steadily grown in reputation thanks to a highly experienced team that is truly passionate about helping local tradespeople find the best tools for their requirements and budgets. Customers also point to C&C Technik’s excellent aftersales service as a key reason why they keep returning. Today, the company runs two stores, conveniently located in St. Venera and Mosta, and represents over 30 top tool brands. They stock Narex, Ruko, DUSS, Femi, Festool, and many more. In fact, the majority of the world’s biggest tool brands have made exclusive deals with C&C to stock their products locally. That’s because international brands only want to be represented by the very best. These are truly exceptional tools that are highly reliable, super-efficient, and promise long lifespans. You’d be hard pressed to find a better range of quality tools from any other local supplier. 2. A super convenient tool hire service With so many types of tools available for all kinds of niche jobs, it’s pretty impossible for most tradespeople to own everything on the market. Yet, every now and then a job will crop up which needs that one specific tool which you don’t have. But why spend money on a piece of equipment you’re only going to use once or twice at most? Thankfully there’s now an easy solution. C&C Technik are launching a super convenient tool hire service. There’s simply no other service like this available in Malta. You can pick and choose from a wide range of top-of-the-line products, all of which can be booked online, over the phone, in person, or through the store’s social media channels. What’s more, tools can even be delivered direct to where you are, saving you the hassle of having to take time out of your busy work schedule. All tools available are always next-to-new and will be serviced and replaced regularly to ensure you’re getting a quality piece of equipment that is fit to tackle the job at hand. The team is also happy to provide one-on-one instruction for more specialist tools. 3. A team that boasts expertise & experience When you’re looking to purchase a new tool, you want advice from someone who has been on the job and actually knows what they’re talking about. The entire in-store team at C&C Technik has years of on-the-job experience covering a wide range of trades and skillsets, from woodwork and electrical to construction, automotive, and more. Every member of this friendly team is happy to talk you through the different brands, products, features, and all the latest tools in stock. The in-store and aftersales teams are there to help you find the right tools to get any job done right. So whatever question you have, you can rest assured that you’ll be getting expert knowledge from someone who understands the intricacies of your job. Check out the best tools available on the island by visiting one of C&C Technik’s two stores located on Canon Road, St Venera and Constitution Street, Mosta. The team is always happy to answer your questions. Give them a call on +356 21446798 or drop them a line at info@cctechnikmalta.com and they’ll be in touch as soon as possible.
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Community Content

4 Reasons Why Cars & More Clinched 3 Major Awards

Burmarrad-based motor dealership Cars & More made a huge impression at this year’s Local Business Awards, scooping up three major prizes. It was the first time that the prestigious awards body, which celebrates the crème de la crème of Maltese businesses, opened up the ceremony to the local automotive sector. Cars & More couldn’t have hoped for a better debut, taking home awards for Best Local Automotive Services Company, Best Automotive Customer Sales, and Best Pioneering & Emerging Business. Here are four undeniable factors that helped the dealership clinch three top awards. 1. Reviews rave about the team’s outstanding service One of the greatest aspects about the Local Business Awards is that customer opinions have a big part to play in the process. In fact, all nominees are shortlisted based on customer reviews, which are then passed onto a panel of impartial judges who carry out independent checks. This guarantees companies have proven they are delivering on what they promise and offer a top-notch service. Since they first entered the local motor scene, Cars & More have continued to rack up 5-star reviews and positive feedback from satisfied clients. Many have singled out the team’s helpfulness, trustworthiness, and reliability from start to finish when purchasing their vehicles. People also love the great prices and the team’s expert knowledge and guidance for a hassle-free, all-inclusive service with no hidden costs. 2. A full suite of car care services Cars & More has grown into one of the island’s best go-to dealerships for all things motor related. Not only do they sell an exceptional selection of approved and pre-owned vehicles, but the team also specialises in a full range of additional services. Whether you’re looking for back-to-shiny-new valeting, expert paint correction, or professional car accessory installation (including parking aids), the team goes to great lengths to deliver the highest standards of workmanship possible. 3. Personalised service every time Clients feel safe when doing business with Cars & More, and that’s because the dealership comprises a tight-knit team that knows the motoring business inside out. Operating exclusively from their premises in Burmarrad, Cars & More keeps a tight grip on its operations and doesn’t work in conjunction with any other dealerships. This ensures they are able to maintain a personalised service and exacting standards when dealing with each and every client. 4. Commitment to quality and transparency Not only have Cars & More proven to be a hit with customers, the judges at the Local Business Awards were also mightily impressed. As part of the evaluation process, an anonymous judge visited the Cars & More premises in Burmarrad to inspect everything from their customer service to the quality of the vehicles on offer. The judges were keen to highlight Cars & More’s value for money, clearly set prices, and well-maintained vehicles all sold with warranty. This gives customers further peace of mind that when they deal with Cars & More, they are guaranteed to get a first-class experience coupled with quality cars and products every time. Cars & More’s flawless delivery, readiness to go the extra mile, and fantastic customer reviews and recommendations, has certainly proved to be a winning formula. Visit www.cam.com.mt today for all your motoring needs.
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Community Content

5 Situations That Call for C.A.M.C.’s Expert Security Services

There’s nothing more valuable than the security and safety of yourself, your loved ones, and the assets and possessions you hold most dearly. That’s why, from time to time, it’s essential to have back up you can rely on. C.A.M.C. Security is a professional security service team in Malta providing peace of mind that all aspects of your professional and personal life are in safe hands, no matter the circumstances. This highly trained team comes with expert credentials and are officially licensed in accordance with Maltese legislation. When you hire C.A.M.C. you gain access to a qualified and professional security team capable of mitigating all manner of risks and threats with foresight, intelligence, and integrity. Here are five situations that call for C.A.M.C.’s expert security team: 1. Private investigation C.A.M.C.’s private investigators are able to advise clients on all manner or delicate situations. They provide discretion and complete confidentiality to assist you with finding the answers you need. The professional and multi-disciplined team covers a wide range of commercial, legal, and private investigations and always operates to the letter of the law. Over the years, C.A.M.C.’s private investigators have assisted law firms, government bodies, local councils, commercial enterprises, and private individuals to obtain the evidence they need in support of their cases. 2. Residential security audits C.A.M.C. also specialises in a range of services to give homeowners absolute peace of mind that their property is well protected. The team carries out on-site inspections to identify potential weaknesses in your security set-up and reveal actionable measures that can be implemented to boost your home protection. This will help counter all manner of risks, such as vandalism and intrusion of your property. The team has vast experience in supplying security audits for all types of residences, including villas, apartments, and penthouses. 3. Corporate building and hotel security Large-scale buildings, such as business centres and hotels, require specialised security measures to keep employees, visitors, and guests protected at all times. C.A.M.C.’s team are experts at carrying out thorough security audits to design tailormade security strategies specifically for each building they are called in to protect. Furthermore, the agency provides on-site security personnel, for around the clock protection. These special units of security guards are trained in everything from crowd control, patrolling, and surveillance duties to dealing with fire, first aid, and bomb threat situations. 4. Event & wedding security Gatecrashers, intoxicated individuals, aggressive brawls – large crowds and gatherings pose a number of security and safety issues. Whether an event is large or small, C.A.M.C. has the right personnel, skills, and the track record to ensure any event is secure, safe, and well run. The team understands that all events are unique. By carrying out thorough security assessments in the lead up to the event, the team works closely with clients and organisers to ensure each event unfolds without incident. From carrying out ID checks at the door to monitoring the crowd throughout the evening, the security team has vast experience in maintaining order so that everyone remains safe while having a good time. 5. Close protection and body guarding High-profile executives and VIPs are more at risk of being victims of security threats. The C.A.M.C. team specialises in close protection and body guarding services to ease the burden of stress from potential threats that can escalate due to invasion of personal space, theft, and physical attacks. The team’s security personnel are required to undergo vigorous training to be in line with all the latest security tactics and protocols. C.A.M.C. also understands that every individual requires different levels of security. The team offers bespoke protection services according to the client’s needs. Are you looking to take advantage of C.A.M.C. Security’s expert protection services? The team provides all clients with a free consultation to guide them on the right solutions for their requirements. Explore C.A.M.C.s services in greater detail at www.camcsecurity.com.
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Community Content

6 Reasons Why You’ll Absolutely Love ACJ Cleaning & Hospitality Services

Over the past few months, the local market has been experiencing a severe shortfall in cleaning and hospitality staff. Many businesses have been at a loss who to turn to outsource their cleaning services. Thankfully, one cleaning agency in particular has significantly upped its recruitment and training efforts to ensure Maltese businesses are covered for all their cleaning needs in their hour of need. ACJ Cleaning & Hospitality Services provides an industry-leading and cost-effective cleaning service through outstanding customer service, high levels of training, and meticulous quality control. These cleaning experts are equipped to provide your household or business with the best cleaning professionals in the business, ensuring that all your day-to-day and specialist cleaning needs are met with care. Read on to discover six irrefutable reasons why you should hire ACJ to handle all your cleaning duties today. 1. Professional cleaners that get the job done thoroughly The ACJ team prides itself on its high levels of expertise and proficiency in all things cleaning. Anyone can vacuum floors or wipe down surfaces, but ACJ’s professional staff are experts at tackling those tougher cleaning jobs with ease. Whether its removing stubborn stains from carpets, getting grimy spaces squeaky clean, or polishing windows to a gleaming finish, ACJ’s team know all the proper techniques and have the best tools to get your cleaning tasks done thoroughly. By carrying out a rigorous hiring process, ACJ only recruits the very best in the business, giving clients total peace of mind that all their cleaning needs will be handled professionally. The agency provides its staff with continuous training, enabling its cleaners to enhance their knowledge on housekeeping, hospitality etiquette, and many other essential skills. This ensures ACJ is fit to handle any job in your household, hotel, office space, or industrial factory operation. 2. Impress your guests or customers ACJ can help you make a great impression among guests and customers. By outsourcing all your cleaning jobs to ACJ, you can rest assured that customers walking into your place of business will feel welcome and at ease. If you’re a customer-facing organisation, it’s important to maintain consistent and scrupulous levels of cleanliness and hygiene. People are more likely to trust you and spend their money when your business looks the part. ACJ will handle all the menial jobs so you can focus on greeting and servicing your clients. 3. A flexible service that works for you Not every household or business requires the same level of cleaning. ACJ offers a flexible cleaning service that fits comfortably around your schedule. Whether you need a daily tidy up or a one-off deep clean, ACJ can provide you with the right service to meet your needs. The team can also work during your preferred hours, ensuring that everything is spick and span in a timely fashion. With a focus on personalised service and competitive rates, ACJ always strives to exceed expectations. 4. No need to spend money on expensive supplies Mops, buckets, industrial-grade vacuum cleaners, heavy-duty detergents… there’s no two ways about it, cleaning supplies add up. Buying supplies for your household may amount to a reasonable cost, but over large-scale offices and buildings, these monthly supplies can really eat into your budget. When you hire ACJ, you don’t just get access to their team of cleaning professionals, but also their well-stocked and versatile supply of equipment and cleaning materials that are fit for any job. Not only will you save a significant amount on your cleaning costs, you also won’t need to worry about replenishing your cleaning cupboard every few months. 5. Free up time to focus on your business One of the biggest benefits of using ACJ’s services is the convenience. The team takes the hassle out of scheduling and organising who will be taking care of your cleaning duties, when and how. It’s all taken care of so that you’ll have more time to dedicate on the important day-to-day tasks of running your business. Untidy spaces and clutter also create stress. When you allow professionals to handle your cleaning, you won’t ever have to worry about where to begin cleaning. ACJ can help you maintain a calm place of business where you can get on with your job efficiently. 6. Happy Staff = Happy Customers A long list of clients from private households, hospitality operators, and businesses across all sectors, continue to rate ACJ highly. Why? That’s because ACJ’s staff recognise that cleaning isn’t just a job, it’s a valuable service that improves its clients’ wellbeing and ability to focus on the job. ACJ’s happy staff are sure to add a sparkle to any place of business and are always willing to go above and beyond the call of duty to meet your cleaning needs, no matter how challenging. ACJ is always on the lookout for skilled individuals ready to join their friendly team of cleaning professionals. If you feel you’re up to the task, reach out to ACJ on magagement@acjmalta.com. They’ll be happy to set up a call and explore any work opportunities they currently have available. Interested to learn more about ACJ Cleaning & Hospitality Services? Get in touch on enquiries@acjmalta.com to find out more about their wide range of services and get an instant quote.  
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Inspiration

9 Interior Design Trends Malta 2021

With a new year comes new sights, sounds and—fingers crossed—possibilities. Calling 2020 a year of hardship is an understatement, to say the least. COVID-19 rocked our communities and sent billions into lockdown across the globe, but there was one good thing that came out of staying at home.  Quarantine has forced us to take a good long look at the effects interior design has on how we see our spaces. This past year allowed us to reinvent what home and work mean. Malta interior designers are going into the new year with a reimagined view on how to combine comfort and luxury with function. The new year promises an evolution in decorating trends with effects that will reach long past the reach of any disease. Malta homes are becoming multi-use refuges while offices turn into calming powerhouses of productivity. Below we’ve compiled a list of nine Malta decorating trends likely to emerge or continue in 2021. If you’re looking for some help designing your at home oasis, check out our recommendations for Malta painters and decorators. Multi-Purpose Spaces When home is an office, a school, and a shopping center all at once, the various parts of our life tend to get jumbled on top of each other. College students are rolling out of bed and, boom, they’re at school. Parents are sitting on their couches to work. Running our lives from home has put an emphasis on functional comfort and multi-use spaces. Malta decorators expect the new year to bring a slew of multi-function furniture to accommodate the evolving needs of a stay at home lifestyle. Hidden Hardware When work is done and school is over, it’s important that home can become home again. Foldable desks that hide as a painting or mirror were once interior design reserved for tiny homes. Now they’re becoming a useful way for home and work to exist separately in the same space. This decorating trend has even continued into the rest of our hardware. Cords, electronics, and even appliances are hiding behind sleek panels to create a calm, clutter-free design. This helps create a quiet space in not only the home, but the office as well. Malta businesses are hiding their tangle of cords behind calming wooden and pressboard panels. Let in The Light Malta ranks among the top late summer sun travel destinations on the planet. That means the country’s interior decorators are taking full advantage of all that light. Isolation was a huge problem in 2020. To help create a happy, thriving atmosphere, Malta interior designers are using all the natural light they can get. Offices and private home owners alike are using this natural light to boost the mood and increase productivity. Smaller patterned curtains and bigger windows are quickly becoming the norm. Earth Tones If you’re going to be stuck at home, it might as well look good. Malta painters and interior decorators are taking this thought to heart. The design of private homes is trending towards natural Earth tones. From bold terracotta to soothing wooden shades and cool greys, there’s an emphasis on keeping things beautiful, but simple. These colors are easy on the eyes and match well with most accent colours. With more and more houses transforming into personal relaxation spaces, this trend is bound to increase. Comfortable Blues There’s no denying that works in a pandemic can be stressful. Malta interior designers are using color theory to combat this problem. The trending color for Malta in home offices and corporations is blue. Blue promotes comfort and helps minimize anxiety. For this reason, more offices are repackaging themselves in slate blues, and sky-colored tones. This switch doesn’t just help keep workers from burnout. Blue makes an attractive sight for customers. It also happens to be another color that goes well with many different accent pieces. Bold Accents When you’re stuck at home all day, every day, things can get a little stale. To combat emotional burnout, Malta decorators are using vibrant colors and exciting patterns. With fewer people going on holiday, contrast and exotic designs add a splash of interest to a home or office. This trick is especially useful in break rooms, bathrooms, and living rooms. Adding different, but complimentary colors to each room can make you feel like you’re going on your own private adventure. Durable Fabrics and Furniture The fact of the matter is that, quarantine or not, people are staying home more these days. That means they’re sitting on their couches, walking on their carpets, and spending more time at the dinner table with their families. This extra wear and tear can take its toll on carpets and furniture. Add that to the new challenge of increased sanitization, and it presents a challenge. Interior designers are shifting towards durable fabrics and furniture. For homes, this means a comfortable space that’s built to last for the long haul. In an office, this means easy to clean fabrics and surfaces that can withstand frequent cleaning. Leather and waterproofed fabric are quickly becoming the new norm. Natural Materials We live in a hyper sanitized world where home is a lifeboat in a hyper sanitized sea. Malta interior decorators are hard at work creating inviting, organic spaces in our homes and offices. One of the best ways to warm a room is with natural materials. Wood, slate, and even braided cord create a sense of life and nature. The same trick works for offices and corporate buildings too. Office managers can use hints of nature to create a calming, productive environment. Indoor Plants Along those lines, plants are still one of the quickest ways to bring life into an environment. Not only do plants add natural color to a room, they create a visual contrast. Plants play another important role in today’s world: they can help clean the air. Plants are natural filters that help keep your spaces feeling fresh. Edible house plants is another trend on the rise. It pays to have herbs growing on your kitchen counter or a relaxing indoor aquaponics set up in the living room. Indoor gardens help brighten up a home or office and give families something to take of together. The team at Checkyourtraders.com believe in customer satisfaction and saftey, so before allowing anyone in our home please insure you do the relevant checks. Our team only allow Interior Designers who have been verified to be listed as a Verified listing, So always be safe and protect your money and your home, by using a Verified Tradesman with Checkyourtraders.com 
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Guides & Advice

Real Estate Licence Malta

About time you say? With the Maltese islands rife with “Real Estate Agents” it seems there is no better time to regulate the profession with a licence. With no qualifications, no previous experience in the sector, anyone is able to start working in real estate in Malta. We cannot open our social media without a house to rent or a property to sell filling up our news feed. It has become a shark’s den full of hungry sharks searching for their next bite of commission. Very often this role is paid with high commission and a low salary. This can make for a very profitable venture for the Estate Agent businesses, although for the hungry representative who is trying to feed themselves, it can become a battle to the death. Many work multiple jobs to look after their families, on top of working online in the evenings posting properties. This role can be arduous. Having to wade through the tire kickers to find the genuine customer who is serious on making a move. With this mentality comes a host of issues for all involved. The lessee the lessor or the seller & buyer. Unfortunately, Estate Agencies only worsen the problem by offering a low basic salary or none at all. Of course, there is a risk for any company working with sales representatives in an industry with high staff turnover. They too as a business are searching through representatives to find the hot shot. The person who has a natural talent for sales and therefore is profitable for the company. As we know, any business is only as good as its staff. However some have found a way to get around that risk by passing it on the customers and the staff. By following the law and not providing a commission only role, they often offer an “allowance” to be deducted from any commission the representative earns. The system then can lead to many sales representatives running up a debt with their employer and ultimately leaving the role. This leaves minimal risk to the business. The other alternative offered to many representatives is to become self employed. Home (businessfirst.com.mt) We can usually see the publics mood by watching our social media channels and boy has this become a problem for the Maltese residents. Our concerns and complaints had previously been restricted to friends and family and maybe a post on our private social media outlets. That all changed in June 2020 when a Facebook group called (2) Landlords to Avoid in Malta | Facebook was created. In only a few months this group has grown to a following of over 6000 people. As you look through the site the posts seem to be mainly complaints of deposits not being returned, and lack of service from Real Estate agents. The validity of these is up to the viewers discretion. A good example of these posts is this lady who has put together her experience of renting in Malta. The Worst Experience as a Tenant in Malta | Lost Right For Deposit | Agency’s Refusal for a refund – YouTube We wonder what has this set up done to public trust in the industry? With the arrangement as it is, we have found ourselves searching through hundreds of representatives looking for the right agent. When it comes to rentals, many seem to look for the property, not the agent. This gives the Landlords the risk of renting their property to unsuitable tenants. The risk also exists for the lessor searching for a fair and honest landlord. With disagreements and unsuitable matches happening everyday Housing Authority – Home (gov.mt) is here to give both parties a platform for fair ruling. What can the agencies do to improve this reputation of sell and run?  Training, training and more training is required. Finding a suitable property for a lessee or a buyer is already a stressful process. We would like agents who take our needs into consideration and make the effort to sell/lease us homes that are right for our needs. This will then lead a loyal customer base. A few have achieved this level of trust already, unfortunately many more have not. Thank goodness for the Real Estate Licence! This new ruling could not come at a better time. Giving customers the knowledge that their representative is qualified to provide the service sold. With a deadline of June 2021 things are looking in the right direction for the industry. MCAT are offering these licences MCAST Gateway to industry. The team at Checkyourtraders.com believe in customer satisfaction and as of June 2021 we will only allow Estate Agents with this licence to list as a Verified listing. So always be aware and protect yourself and your money by using a Verified Estate Agent
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